Coaching Agreement, Terms & Conditions
Last updated April 1, 2020
Take the time to read this, please! You’ll get way more out of your coaching session and it’s important that we are on the same page when working together as the Coach (X27) and Client (you).
RESPONSIBILITY *Your Coach* will:
- do everything possible during the consulting calls to support you in achieving your own results and desired outcomes
- work with you to identify solutions and offer suggestions, options and advice based on their own personal experience, training and the information appropriate
*You - the Client*:
- accept full responsibility for all decisions and courses of action by signing this Coaching Agreement
- agree and acknowledge that the Coach is not a licensed investment advisor, real estate agent, accountant, finance, health or legal professional.
CONFIDENTIALITY Your Coach will not divulge that you are in a coaching relationship without your express consent.
You, of course, are free to discuss the coaching relationship with anyone at any time.
All Coaching Sessions are scheduled in advance by direct agreement between you and your Coach. If for any reason you cannot attend a scheduled Coaching Session you are fully responsible for informing your Coach and arranging an appointment at least 48 hours in advance, otherwise, the session will be deemed forfeit. You are responsible for rescheduling via phone or contact (and receive reply) via email.
Tasks are assigned to assist in accelerating your change and the achievement of your desired results.
FREE EMAIL ACCESS
Your Coach is available during the week via email to share wins, seek clarity on actions or review minor issues. Again, there is no charge for any of the brief “catch up emails”.
Terms & Conditions
Read these too! They are part of your agreement with X27.
No refund or cancellation is accepted before 3 calls with our team, otherwise, you might not see good enough results. After 3 calls, if you wish to cancel the agreement and payments you should send an email to firstname.lastname@example.org at least 15 days before your next payment date. In case you paid for the entire year, you should inform us about your desire to cancel the agreement, no later than 15 days after your last call. A refund will be issued for the remainder of the agreement, minus the services already rendered. In this case the refund is subject to additional fees that negate any yearly discount offered, you will be billed instead at the current month to month rate.
Notice of cancellation All notice of cancellation must be in writing and delivered by email to email@example.com and given at least 15 days before your next payment date in case of month-to-month subscriptions, and 15 days after your last call in case of 1-year subscriptions. Cancellation notice will be deemed on the date in which the cancellation is received by X27. No refunds, credits or transfers available for no-shows.
Terms of Coaching
The Coaching Programs are created and sold as whole packages and cannot be altered or partially completed in any way. If you are enrolled in continuing Coaching for a number of sessions, unused sessions due to quitting the program may not be eligible for refund, credit or transfer.
If any installment payment should default, the Client will have seven (7) days to rectify the situation. Any scheduled coaching session(s) will be postponed until payment is received within the 7 days, all discounts and bonuses will be forfeited and full payment will apply. If a Client should default on any installment payment, the result may be canceled from the Program and the Cancellation Policy will apply. An N.S.F. or credit card decline will result in penalty from our payment processing company in cases of payment default.
The Coach reserves the right to change, modify or cancel any programs as considered necessary. Any such change will be made in consultation with the Client.
Mutual Agreement Cancellation
If at any time whether the Client or Coach believes the Coaching Sessions and agreement are no longer serving the needs of the Client they may initiate a discussion to rectify the situation prior to canceling the Program or Sessions.
All material relating to the Program is subject to copyright and other intellectual property rights. All materials may not be recorded, used or reproduced without the written permission of the owner.
You understand that all action taken is performed voluntarily and is your own responsibility. Clients should seek independent professional advice before undertaking any physical, business or investment actions.
X27 LLC | Copyright 2020