List Building

Email Popup Examples That Convert (Numbers From 1B+ Displays)

Which popup types, triggers, and offers are driving the highest signup rates right now - broken down by benchmark data

- 19 min read

Conversion Rate Confusion in Popup Benchmarks

If you've looked at popup conversion benchmarks lately, you've probably seen wildly different numbers and wondered which one to believe.

Omnisend analyzed 1.24 billion popup displays and reported an average conversion rate of 2.1%. Popupsmart analyzed 10,000+ campaigns and found 3.49%. Wisepops analyzed 1 billion displays and reported 4.82%. Getsitecontrol found 3.77% on desktop and 6.57% on mobile.

Same topic. Four different numbers. None of them are wrong.

Each platform counts conversions differently - email submitted vs. CTA click - and varies in how they filter outliers, which popup types they include, and which industries dominate their user base. Ecommerce stores, for example, hit 6.88% average conversion on Wisepops, while B2B businesses averaged just 2.01% on the same platform.

This matters for you because benchmarking your popup against the wrong number leads to bad decisions. A 3% popup on a B2B site is outstanding. A 3% popup on a fashion ecommerce store is underperforming.

Your baseline is your popup type plus your industry. Every benchmark in this article is filtered through that lens.

The Eight Popup Types and What Each One Is Good For

Every popup falls into one of eight categories. Understanding which one matches your goal is more important than any design tweak.

1. Lightbox Modal (Center Popup)

This is the standard popup - a box that appears in the center of the screen with a dark overlay behind it. It commands full attention. Wisepops data shows center-positioned popups hit a 6.84% conversion rate, the highest of any position. Sleeknote found centered popups convert at 4.68%, which is 13.3% above their platform average.

The tradeoff is disruption. A lightbox that fires immediately on page load is one of the most annoying experiences on the web. The same format timed correctly is one of the most effective list-building tools you have.

Best for: First-time visitors, high-value discount offers, exit-intent on checkout pages.

2. Slide-In (Fly-Out)

A slide-in appears from the corner or side of the screen without blocking the page. It's visible without being disruptive. Sleeknote data puts the conversion rate at 2.85%, which is 31% below average - but that undersells its value. Slide-ins generate consistent, steady signups over time without annoying visitors who are in the middle of reading.

If your site has a lot of content (a blog, resource library, or long product pages), slide-ins run in the background and collect emails without interrupting the experience.

Best for: Content sites, returning visitors, mobile users on long-form pages.

3. Exit-Intent Popup

An exit-intent popup fires when visitor behavior signals they're about to leave. On desktop, that means the cursor moving toward the browser's close button or address bar. On mobile, it means a back button tap, a quick scroll upward, or a tab switch.

Exit-intent is the most contextually perfect popup type when used on the right pages. When someone is about to abandon their cart, they're at peak decision tension. A well-timed exit offer converts that tension into a signup.

Wisepops data shows exit-intent popups convert at 3.94%. Cart abandonment exit popups specifically hit 17.12% average conversion rate, according to Envive AI research. Exit-intent popups with countdown timers hit 14.41% on average.

Best for: Cart abandonment, checkout pages, high-value product pages. Not suited for homepage blasts to cold traffic.

4. Multi-Step Popup (Quiz or Segmentation Flow)

A multi-step popup starts with a simple question before asking for the email. Something like "What are you shopping for today?" with two or three options. After the visitor clicks an option, the email capture form appears.

Why does this work? The first click creates a micro-commitment. Psychologically, someone who has already clicked "Yes, I want this" is far more likely to complete the form than someone who was just shown a cold email capture prompt.

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Omnisend data confirms this: multi-step popups converted at 2.3% vs. 2.0% for single-step popups. That's a 15% lift at massive scale. Rejoiner research found two-step promotional popups hit an 11.9% conversion rate with a 3.8% engagement rate.

The most dramatic results come when the question is genuinely useful for segmentation. One fragrance brand used a gender selection step before showing a tailored offer. Email conversion went from 11% to 33%. SMS conversion went from 4.2% to 26%. The popup collected 360,000 emails and 285,000 phone numbers in a single month.

Best for: Ecommerce brands with multiple product categories, any brand that wants to segment subscribers at capture.

5. Gamified Popup (Spin-to-Win / Wheel of Fortune)

Gamified popups replace a static discount offer with an interactive experience. The visitor enters their email to spin a wheel and win a discount tier. OptiMonk data shows gamified popups average a 13.23% conversion rate vs. the platform's overall average of 11.09%. Omnisend flags these as the highest-performing format on their platform when optimized.

The psychological mechanism is anticipation. Entering an email to receive a guaranteed 10% off feels transactional. Entering an email to spin a wheel and potentially win 25% off feels like a game. The uncertain reward increases engagement.

One outdoor gear brand used a mystery discount gamification popup and hit 22.4% email conversion and 15.8% SMS conversion. Welcome flow revenue increased 76% as a direct result.

The caveat: gamified popups need brand fit. They work well for casual DTC brands, lifestyle products, and anything with a fun brand voice. They look out of place on luxury brands, professional services, or high-consideration B2B products.

Best for: DTC ecommerce, BFCM periods, brands with a casual or playful voice.

6. Fullscreen Takeover

A fullscreen popup occupies the entire viewport. There's nowhere to look except the offer. Popupsmart data shows fullscreen popups at roughly 3.2% conversion rate with a 13.1% interaction rate - they get attention, but that attention doesn't always convert cleanly.

Where fullscreens shine is in mobile and exit-intent combinations. On mobile, a fullscreen popup is actually less intrusive than a poorly designed modal that covers 70% of the screen without being easy to close. A well-designed fullscreen on mobile with one clear offer and a large close button is a smooth experience.

On desktop, fullscreen takeovers work for welcome campaigns with genuinely strong offers. They fail when the offer isn't worth the interruption.

Best for: High-value first-visit offers, mobile exit-intent, seasonal campaigns.

7. Floating Bar (Sticky Bar)

A floating bar sits at the top or bottom of the screen and stays visible as the user scrolls. It's the least disruptive popup format. Sleeknote data shows sticky bars generate 16.74% of total campaign views - the highest impression volume of any format. But conversion rates sit around 0.8% on Popupsmart's data.

The math still works on high-traffic sites. If you get 100,000 visitors per month and 16% see your sticky bar, that's 16,000 impressions. At 0.8% conversion, that's 128 extra subscribers per month from a format that nobody complains about.

Best for: Site-wide announcements, free shipping thresholds, secondary offer after a user has dismissed a modal.

8. Click-Triggered Popup

A click-triggered popup only fires when a visitor actively clicks a button or link. The button might say "Get my 10% off" or "Claim the free guide." The popup then appears with the email capture form.

This is the highest-converting popup type by a wide margin. Wisepops data shows click-triggered popups convert at 54.42% - because anyone who clicked the button already demonstrated clear intent. You're not interrupting strangers. You're capturing people who raised their hands.

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The downside is low volume. Most visitors won't click the button. But the quality of subscribers captured this way is significantly higher than through impression-based triggers.

Best for: Content upgrade links on blog posts, product pages with a clear value proposition, post-purchase flows.

The Timing Data That Changes Everything

When you show the popup is the biggest lever in popup performance.

A popup shown the instant a page loads competes with the visitor trying to figure out if they're even in the right place. That kills conversion.

Drip research found that popups delayed for 8 seconds outperformed those shown at the 2-second mark by 34.57%. Getsitecontrol data showed popups delayed more than 5 seconds generated 52% more conversions than those delayed 2-5 seconds.

The practical window is 6-15 seconds after page load. That gives the visitor enough time to register what the page is about before the popup appears. Popupsmart data shows time-on-page triggers (25-45 seconds) outperform page-load triggers by up to 25%.

Here's where mobile breaks the mold. On desktop, exit-intent tracking is clean and reliable - the cursor tells you exactly when someone is leaving. On mobile, there's no cursor. Effective mobile exit-intent uses scroll-up signals, back button detection, and inactivity timers instead. If you're running desktop exit-intent logic on mobile, your trigger timing is unreliable.

For mobile, scroll depth outperforms time-delay triggers. Set the popup to fire when the visitor has scrolled 60-80% down the page. At that point, they've read enough to know if they're interested, and they haven't committed to leaving yet.

The one scenario where immediate triggers make sense: click-triggered popups. When a visitor actively clicks a "get the offer" button, showing them the form immediately makes sense. They asked for it.

What the Offer Determines (Not the Design)

I see it constantly - popup guides spending 80% of their word count on design tips. The offer is what moves the number.

Here's what practitioners across ecommerce consistently find when they run head-to-head tests:

Percentage Discount

"Get 10% off your first order" is the most common popup offer in ecommerce. Wisepops data from 500 Shopify stores found 28% of stores use 10% off as their default offer. It works because the value is immediately legible - visitors know exactly what they're getting.

The criticism is valid: percentage discounts train price-sensitive buyers. One practitioner stopped recommending the 10% off popup entirely after concluding it primarily recruited buyers who were unlikely to purchase at full price. Whether that matters depends on your LTV data. If your first-purchase buyers have strong retention, the discount pays off. If they churn after the first purchase, you're subsidizing low-quality subscribers.

Dollar Amount Off

"Get $15 off" works differently than "Get 15% off." Dollar amounts feel more concrete for higher-priced products. If you're selling a $200 item, $15 off (7.5%) sounds less compelling as a percentage, but $15 sounds like real money. Test both versions on your specific product price points.

Mystery or Gamified Offer

Hiding the exact discount value behind a spin or mystery reveal consistently outperforms a stated discount in engagement metrics. The upside ceiling is higher because visitors imagine they might win a bigger discount than you'd actually offer upfront. OptiMonk data shows seasonal and gamified popups hit 11.88-13.23% average conversion rates.

Free Shipping

Free shipping underperforms percentage discounts in popup conversion tests, but it attracts buyers who would have purchased anyway. It acquires lower-quality subscribers and converts carts better. Consider it for checkout-page exit-intent, not homepage welcome popups.

Educational or Content Value

For B2B brands, SaaS, and content sites, a "get the guide" offer outperforms discounts because discounts aren't relevant to the audience. An outdoor gear brand ran a 3-lesson educational popup and more than doubled their email signup rate. Revenue attribution from those subscribers topped $13,000 in incremental income. The mechanism was different: the educational content created perceived expertise, and subscribers who trusted the brand before buying converted at higher rates downstream.

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The "Join Our Newsletter" Trap

Practitioners universally agree on one point: "Join our newsletter" as the popup offer is dead. There's no value proposition. Nobody woke up this morning hoping to join another newsletter. The button should communicate what the subscriber gets, not what the brand wants.

The Discount Code Delivery Leak Nobody Fixes

A failure point worth addressing: I see this every week - brands putting the discount code in the welcome email. That means the only way the subscriber gets the code they were promised is by opening the email.

Welcome email open rates average around 43%, which sounds high. But that means for every 100 people who signed up specifically because you promised them a discount code, 57 of them never received it - at least not through the email channel.

The fix is simple: show the discount code on the success screen of the popup. Immediately, before they check email. Use the welcome email as a backup delivery mechanism for people who close the tab before copying the code.

This change alone has measurable downstream effects. Subscribers who immediately see their code are more likely to apply it. Subscribers who don't see their code either forget about the offer or never find it in their inbox. The popup converts. The welcome flow delivers. And the code gets used when subscribers can actually see it.

Real Brand Results Worth Knowing

Benchmark data tells you what's possible. Brand-level case studies tell you what variables moved the number.

Multi-Step Education: From 5% to 35%

One outdoor gear brand replaced a standard discount popup with a multi-step educational flow. The popup walked visitors through short brand story content before presenting the email capture. Conversion went from a 5-6% baseline to 28%, peaking at 35% during optimized periods. Total revenue attributed to subscribers captured through the popup exceeded $5.8 million.

Pre-commitment created by clicking through the steps drove the result. Each click made the subscriber more invested in completing the process.

Segmentation Popup: 11% to 33% Email, 4.2% to 26% SMS

A fragrance brand added a single segmentation question at the start of their popup - a simple gender preference question that triggered a tailored offer on the next step. Email conversion went from 11% to 33%. SMS conversion went from 4.2% to 26%. The brand collected 360,000 emails and 285,000 phone numbers in a single month.

Personalization at the popup level creates a compound effect. The subscriber who opted into a targeted offer is more likely to open the welcome email, more likely to click the product recommendation, and more likely to convert on first purchase.

Easier Code Delivery: 9K to 24K Subscribers per Month

A beauty brand simplified their popup to the point where no copy-paste was required - the discount code was applied automatically when the subscriber clicked through. Monthly subscriber volume went from 9,000 to 24,000. The popup hit a 12% conversion rate. Revenue attributed to the popup and welcome flow hit $600,000 over two months.

The code copy step was what got removed. When the path from "sign up" to "use the discount" requires zero extra actions, more people complete the path.

Gamification: 125% Higher Than Standard

An apparel brand switched from a standard percentage-off lightbox to a spin-to-win popup. The gamified version collected emails at 125% higher rates than the control popup. The offer amounts were roughly equivalent - the delivery mechanism drove the difference.

Form Fields: Data

The standard advice is "fewer fields convert better." The data is more specific than that.

Wisepops data from 1 billion displays shows single-field popups convert at 4.87%. Two-field forms drop to 3.14%. Three-field forms recover to 7.86%. That counterintuitive three-field spike is likely explained by the quality of the context: popups that ask for name, email, and a preference signal (like product category or birthday month) tend to appear in higher-trust sequences like post-content or post-quiz flows.

The Omnisend dataset tells a slightly different story: one to three fields performed almost identically, while four or more fields caused a sharp drop. The practical implication is the same: keep it to three fields or fewer in the first popup step. If you need additional data, use a multi-step sequence - collect the email first, then ask one preference question on step two.

What you should never do: add a phone number field to a popup that was designed as an email capture. Visitors who came for an email discount and see a phone number field feel a bait-and-switch. It kills both email and SMS conversion at the same time.

Mobile Popups: The Full Picture

Mobile now drives over 60% of ecommerce traffic. That makes mobile popup performance a top-tier concern, not a footnote.

The numbers are favorable. Getsitecontrol found mobile email popups convert at 6.57% vs. 3.77% on desktop. Wisepops data shows mobile at 4.98% vs. desktop at 3.67%. Mobile users convert at higher rates when the popup is designed for mobile.

The "designed for mobile" part is the critical condition. A desktop popup shrunk to mobile dimensions is a conversion killer. Buttons that are too small to tap easily, form fields that require zooming in, and close buttons that are hard to find all tank mobile performance.

Minimum button size for mobile is 44x44 pixels - any smaller and tapping becomes the friction point. Popupsmart data shows a 1-second delay in popup load time drops mobile engagement by 7%. On mobile, speed matters even more than desktop because users leave faster.

For mobile-specific triggers: scroll depth of 60-80% works better than time-delay. Inactivity for 10-15 seconds is a valid exit-intent proxy. Back button detection is the closest equivalent to desktop exit-intent on mobile.

Google penalizes intrusive mobile interstitials - specifically fullscreen popups that block content on page load and are hard to dismiss. The fix is simple: ensure your mobile popup has a clearly visible close button, doesn't cover the main navigation, and fires after a delay rather than immediately on load.

Click-Triggered Popups Are the Underused Weapon

I see it constantly - brands running impression-based popups exclusively. A popup fires every time a visitor hits the threshold (time on page, scroll depth, exit intent). Every visitor is treated the same.

Click-triggered popups flip this model. The popup only fires when a visitor clicks something - a button, a text link, an image. Wisepops data shows click-triggered popups convert at 54.42%. Practitioner data puts them at 22%+. The reason is obvious once you see it: you're only asking for the email from people who actively expressed interest. Pre-qualified, warm visitors convert at dramatically higher rates than the full unfiltered audience.

The implementation is straightforward. On a blog post about a specific topic, add a line that says "Get the full checklist - click here." That click opens a popup with the email capture and the checklist offer. The visitor who clicks is already sold on the content. The form is a formality.

On product pages, a button that says "Unlock your discount" works the same way. Visitors who are price-sensitive enough to look for a discount are likely buyers - you're capturing them at the right moment.

The tradeoff: click-triggered popups generate lower volume than impression-based triggers. If you're running both, use impression-based triggers for list volume and click-triggered popups for subscriber quality.

A/B Testing Popups: What to Test First

Wisepops data shows the top 10% of popup campaigns using A/B testing converted 26.83% of visitors on average. A/B testing can increase click-through rates by up to 26%, with documented examples moving from 4.64% to 5.86% CTR from a single test.

The testing priority order that practitioners consistently validate:

1. The offer. Before you change a color or font, test whether a different offer converts better. A percentage discount vs. a mystery discount. A dollar amount vs. a free gift. The offer is the highest-leverage variable.

2. The headline. The headline is what the visitor reads first. "Get 10% off" vs. "Your first order is on us" vs. "Join 40,000 subscribers and get a welcome gift" all communicate different things. Test one variant at a time against your control.

3. The trigger timing. Test 5-second vs. 10-second vs. exit-intent. The best timing varies by page type and traffic source. Paid traffic that arrives primed often responds to faster triggers. Organic traffic that landed on a blog post needs more time on page before a popup makes sense.

4. The format. Lightbox vs. slide-in. Fullscreen on mobile vs. standard modal. These are meaningful differences, but they matter less than the offer and headline.

A single test needs at least 1,000 impressions before you have data worth acting on. I see it constantly - popup tests called off at 200 impressions, 400 impressions, numbers that can't tell you anything.

The Welcome Flow Connection

A popup that collects an email is only step one. What happens in the next 7 days determines whether that subscriber becomes a customer.

The popup sets expectations. If you promise 10% off and the welcome email delivers 10% off on a clean, easy-to-use code, the subscriber has a positive first experience. If the welcome email takes 24 hours to arrive, buries the code in paragraph four, or links to a page where the code doesn't apply, the subscriber experience breaks down.

Email open rates on welcome sequences run significantly higher than regular campaigns - the subscriber just signed up, they're engaged, and they expect the email. That window closes fast. Brands that send the welcome email immediately (within 5 minutes of signup) see materially higher open and click rates than brands that batch welcome emails daily.

The highest-performing popup-to-purchase sequences work like this: the popup fires and collects the email; the success screen shows the discount code immediately; a welcome email arrives within minutes and echoes the code from the success screen; the second email in the sequence shows social proof (reviews, bestsellers); the third email creates urgency (limited stock, offer expiration). The whole thing is an acquisition loop.

UTM Targeting: The Underused Personalization Layer

Showing the same popup to every visitor leaves significant conversion on the table.

Wisepops data shows popups using UTM targeting convert at 5.84% vs. 4.51% for popups without UTM targeting. That's a 29% lift from one targeting configuration.

The logic: a visitor who arrived from a Facebook ad for a specific product category is not the same visitor as someone who landed from a Google search for a brand name. Showing them the same generic popup ignores the context you already have.

UTM-targeted popups match the popup message to the traffic source. A visitor from a "summer sale" Instagram ad sees a popup about the summer sale. A visitor from a paid search ad for "running shoes" sees a popup about running shoes. The popup feels like a continuation of the ad, not an interruption.

This requires more popup variants, but the setup is straightforward in any modern popup tool. Build one popup per major traffic source, align the headline and offer to what the ad promised, and let the UTM parameters do the routing.

Industry-Specific Benchmarks

Your industry vertical is the benchmark that matters.

Wisepops data segments conversion rates by industry: ecommerce businesses hit 6.88% average conversion - the highest of any sector. Media and content sites land at 3.70%. Education comes in at 2.40%. B2B shows the lowest average at 2.01%.

If you're running a B2B SaaS product and your popup is converting at 2.5%, you're beating your industry average by a meaningful margin. If you're running a Shopify store and your popup is at 2.5%, you're underperforming by a large margin.

B2B popup strategy is also structurally different. Popupsmart data shows SaaS popups perform strongest when focused on free-trial or demo-request CTAs shown after the visitor explores product details. The offer is different (trial or demo vs. discount), the timing is different (deeper in the session vs. early), and the form fields are different (business email vs. personal email).

For B2B list building, if your goal is lead generation rather than ecommerce conversion, the popup connects directly to your lead nurture pipeline. The subscriber flow is longer and the qualification step matters more. Tools that let you find and verify business contacts before outreach - like ScraperCity - can complement your popup-captured leads by letting you build targeted outbound lists around the same audience segments you're capturing inbound.

What the Worst Popups Have in Common

The patterns that kill conversion are consistent across platforms and industries.

Firing immediately on page load. The visitor hasn't had time to read anything. The popup is competing with their attempt to understand where they are. This is the most common popup mistake and the easiest to fix - add a 7-10 second delay.

Generic offers. "Subscribe to get exclusive updates" is not an offer. "Get 10% off your first order, delivered instantly" is an offer. The specificity of what the subscriber receives changes the conversion rate.

No mobile optimization. A popup designed for 1200px wide screens shrunk to 375px is broken. Close buttons that are 12px square, text that requires zooming, buttons that are 20px tall. These are conversion killers that take less than an hour to fix.

Showing the same popup to returning visitors. A subscriber who already opted in doesn't need to see the signup popup again. A visitor who dismissed the popup three times doesn't want to see it again. Frequency capping and subscriber suppression are non-negotiable configurations.

Not testing anything. The popup you launched without testing is almost certainly not your best version. One A/B test that changes only the headline often produces a 20-50% swing in conversion rate. Practitioners who run continuous tests consistently outperform those who set and forget.

Putting the Numbers Together

Say you have an ecommerce store with 10,000 monthly visitors. Your current popup converts at 2% - so you're adding 200 subscribers per month. Your average order value is $80 and your subscriber-to-customer conversion rate (via welcome flow) is 15%.

At 2% popup conversion: 200 subscribers, 30 customers, $2,400 in attributed monthly revenue from popup-captured subscribers.

At 4% popup conversion (achievable with timing and offer optimization): 400 subscribers, 60 customers, $4,800 in attributed monthly revenue.

At 8% popup conversion (top-tier, requires multi-step or gamification): 800 subscribers, 120 customers, $9,600 in attributed monthly revenue.

The popup conversion rate is a direct multiplier on your email list growth rate and, by extension, on the revenue your email channel generates. Treating it as an afterthought is leaving predictable, compounding revenue on the table.

The brands hitting 20-35% popup conversion rates are not doing something exotic. They show the right offer to the right visitor at the right time. They deliver immediately on the promise they made.

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Frequently Asked Questions

What is a good email popup conversion rate?

It depends on your industry and popup type. For ecommerce, 4-7% is a solid baseline. For B2B, 2-3% is competitive. Across all industries, Omnisend benchmarks under 1.5% as underperforming and 5%+ as excellent. Gamified and click-triggered popups can hit 13-54% because they only show to engaged or self-selected visitors.

When should you show an email popup?

Not immediately. Drip research shows the 8-second mark outperforms the 2-second mark by 34.57%. Most practitioners use a 6-15 second delay as a starting point. For mobile, scroll depth of 60-80% works better than time-delay triggers. Exit-intent popups fire when the visitor signals they're leaving - cursor moving toward browser chrome on desktop, back button or scroll-up on mobile.

How many form fields should an email popup have?

One to three fields works well across multiple benchmark datasets. Omnisend shows a sharp conversion drop at four or more fields. If you need more data than a one or two-field popup can capture, use a multi-step sequence: collect the email on step one, ask one preference question on step two. Never add a phone field to a popup originally designed for email capture.

Do email popups work on mobile?

Yes, but only when designed specifically for mobile. Getsitecontrol data shows mobile email popups convert at 6.57% vs. 3.77% on desktop. The condition is a mobile-native design - minimum 44x44px tap targets, fast load time, clearly visible close button, and scroll-depth or inactivity triggers rather than mouse-exit detection, which doesn't apply to mobile devices.

What popup type has the highest conversion rate?

Click-triggered popups have the highest conversion rate at 54.42% (Wisepops, 1B displays), but generate lower volume because fewer visitors click the trigger. For volume, lightbox modals with time-on-page triggers are the most common high-converting format. Cart abandonment exit-intent popups average 17.12% conversion and are the best option for recovering revenue from visitors who are about to leave.

Why do different popup tools report different average conversion rates?

Three reasons: (1) different definitions of conversion - some count email submissions, others count any CTA click; (2) different industry mixes - platforms with more ecommerce users report higher averages because ecommerce converts higher than B2B; (3) different popup type mixes - platforms that skew toward gamified or click-triggered formats report higher averages than those with mostly standard lightboxes. Always compare against your own vertical, not a global average.

Should the discount code go in the popup or the welcome email?

Show it on the popup success screen first. If you only put the code in the welcome email, you lose it for every subscriber who doesn't open the email - which is typically 50-60% of signups. Show the code immediately after the form is submitted. Use the welcome email as a backup for people who close the tab before copying the code.

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